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SME AI Agent for Lead Nurturing

Domain expert AI Agent to educate and nurture leads by creating educational resources enabling organization to scale 5x easily!

Domain Expert AI Agent to nurture and ed

Client Overview

A 25 year old BPO based in Bangalore with over 200 employees - managing loyalty and rewards programs for large financial institutions.

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Challenges

  • High lead drop-off due to insufficient engagement.

  • Limited resources for quality, personalized lead nurturing.

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Solution

  • AI Agent Deployment: Developed an AI agent with loyalty and reward management domain expertise with the help of high quality input resources - textbooks, whitepapers etc.

  • Content Creation: Agent helped create premium, educational resources tailored to the interest and needs of leads in order to help engage, nurture and convert them more effectively​

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Results

  • Increased lead engagement by 35% within three (3) months.

  • Helped scale sales efforts by 5x within a year without significant investment in content marketing

©2025 by Kalmi

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